Managed database services

Is your database provider improving your environment, or just keeping it running?

Anyone can keep your databases running. We commit to improving them. See what a switch looks like, and what to ask before your contract renews.

15 minutes. No slides. We ask how coverage works today.

Questions worth asking your current provider

These are the questions that separate coverage from improvement.

  1. What changed in my database environment in the last 12 months, and where is it written down?
  2. Who answers at 2 a.m., and how fast do they respond?
  3. Is there a named specialist for every platform I run, or one generalist covering all of them?
  4. Where is every person who touches my environment based, including subcontractors?
  5. What will be fixed in the next review cycle, and who decided?
  6. If my DBA is out or leaves, who covers my environment?

If any answer is "we would have to check," it is worth a conversation.

What changes with Fortified Data

A written commitment to improve

On Select and Signature, a Strategic Improvement Plan covers index strategy, performance, capacity and data security. Each review cycle, the team fixes the highest-impact condition and your account reviews track completed improvements, not just system status.

A named specialist for every platform you run

SQL Server, Oracle, PostgreSQL and MySQL, not a generalist covering all four.

A 100% U.S.-based team

Every person who touches your environment, including any subcontractor, is based in the U.S., with no hand-off to an offshore team.

Around-the-clock coverage

Every plan includes 24/7 × 365 monitoring and alerting. Emergency response, a guaranteed 15-minute response from a senior DBA, is included with Select and Signature. Emergency work draws from your on-demand hours, then your contracted hourly rate.

One contract, mixed by instance

Put critical production on Signature, core business systems on Select and development on Essential. Every plan can include on-demand hours, pooled across your instances, and unused hours roll forward.

See the plan comparison

How a switch works

Four phases before coverage activates.

  1. Environment review

    We review architecture, server health, configuration, capacity and disaster recovery readiness.

  2. Goals and baseline

    We agree performance goals and document monitoring baselines with you.

  3. Capacity and risk review

    We confirm what each platform in your environment needs.

  4. Handoff and activation

    Coverage goes live when onboarding is complete.

If you have an internal DBA

Your DBA stays the owner of priorities and the business relationship. We carry the database-heavy work and the 24/7 coverage, and we document the environment so nothing lives in one person's head. Your team leads. Our specialists do the database work.

If you work with an MSP or technology partner

Your partner keeps the broader relationship and its infrastructure, application and security services. We deliver the database work alongside them.

Start with a conversation

A 15-minute call with a database specialist

We ask how your databases are covered today, tell you what we would look at first, and leave you with a clear next step: a Data Environment Review or a managed services proposal. Book a 15-minute call or call (844) 282-3282.

If you want a baseline first: Data Environment Review

A risk-rated findings report and a prioritized remediation plan, for teams that need a number for the budget.

Then: a managed services proposal

Essential, Select or Signature, built from what we learn.

Book a call