How quickly can you take over our database administration?
Most implementations are completed efficiently within 2-3 weeks, including comprehensive knowledge transfer and initial system optimization.
What database platforms do you support?
We specialize in all major database platforms, including SQL Server, Oracle, MySQL, PostgreSQL, and cloud databases such as AWS RDS and Azure SQL.
How do you ensure data privacy and compliance?
All our DBAs are thoroughly background-checked and sign strict confidentiality agreements. We maintain SOC 2 Type II certification and actively support compliance frameworks like HIPAA, PCI-DSS, and others relevant to your industry.
What happens if there’s an emergency?
Our 24/7 monitoring systems are designed to detect issues before they impact your users. Critical issues receive a rapid response within 15 minutes, ensuring minimal disruption.
Can you work with our existing IT team?
Absolutely. We pride ourselves on seamless integration with your internal IT department, providing clear documentation, ongoing training, and collaborative support to enhance your overall IT capabilities.