Database Managed Services | 24/7 Remote DBA Support
Experience unparalleled stability, security, and performance for your critical data with Fortified Data’s expert Database Managed Services. Whether you need comprehensive database administration, proactive remote DBA support, or emergency assistance, our dedicated team ensures your systems operate efficiently 24/7. Partner with us to optimize your database infrastructure and achieve true peace of mind.
What Are Database Managed Services?
Database managed services provide comprehensive administration, monitoring, and maintenance of your database infrastructure by a team of expert database administrators (DBAs). Rather than hiring and managing in-house DBA staff, businesses partner with specialized providers like Fortified Data to ensure their databases remain secure, available, and optimized around the clock.
Our database managed services encompass everything from routine maintenance and proactive monitoring to emergency support and strategic planning. With over 20 years of experience managing complex database environments across SQL Server, Oracle, MySQL, and PostgreSQL platforms, we serve as an extension of your IT team—providing the expertise you need without the overhead of full-time staff.
Whether you’re running mission-critical applications in healthcare, financial services, retail, or other industries, Fortified Data’s managed database services ensure your data infrastructure supports your business objectives with minimal downtime and maximum performance.
Our Database Managed Services
At the core of Fortified Data’s database managed services is a commitment to proactive maintenance and health. Our clients gain access to a dedicated team of experienced database experts and advanced monitoring, ensuring early detection and swift resolution of potential issues. This minimizes downtime and maximizes productivity, guaranteeing stability, resilience, and optimal performance for your databases.
Our Core Database Management Services Include:
- Configuration Best Practices: Optimize database settings for enhanced security and efficiency.
- Backup & Recovery Solutions: Protect your critical data with robust and proven recovery strategies.
- Database Patching & Updates: Keep your systems secure and compliant with the latest patches.
- Capacity Planning: Strategically plan for future growth and prevent performance bottlenecks.
- Resiliency Monitoring: Proactively identify and resolve potential risks before they impact operations.
- Routine Database Maintenance: Regular health checks for sustained performance and longevity.
- Real-time Monitoring & Alerting: Instant alerts to catch issues before they escalate into major problems.
- Stability Reviews: Regular assessments to ensure optimal and consistent database operation.
Strategic Database Management & Expert Support
Leverage Fortified Data’s deep database expertise with a team dedicated to your success. Our strategic management ensures tailored solutions that align with your business objectives.
- Access to a Team of Expert DBAs: Benefit from our extensive knowledge in all major database platforms.
- 24×7 On-Shore Resources: Round-the-clock support from U.S.-based, highly skilled professionals.
- Strategic Account Management: Dedicated account managers for personalized solutions and ongoing guidance.
- On-Demand Project-Based Services: Gain flexible, specialized support for unique database projects.
When to Choose Database Managed Services
Fortified Data's flexible engagement models allow you to choose the level of support that matches your needs—from comprehensive remote DBA services to on-demand project support.
Limited Internal Database Coverage and Expertise
Lack in-house database expertise or need to augment your current team, and require 24/7 monitoring and support without staffing night shifts.
Performance, Stability, and Availability Challenges
Experience frequent database performance issues or unexpected downtime.
Cost Control Without Sacrificing Service Quality
Need to reduce operational costs while maintaining high service levels.
Strategic IT Focus and Resource Optimization
Want to focus IT resources on strategic initiatives rather than maintenance.
Modernization, Migration, and Growth Initiatives
Are planning database migrations, upgrades, or cloud transitions, and struggle with capacity planning and scaling your database infrastructure.
Security, Compliance, and Risk Management Requirements
Must meet strict compliance requirements for database security and availability.
Emergency DBA Services: Rapid Response & Resolution
When database emergencies strike, every minute counts. Fortified Data’s Emergency DBA Support Service provides swift and expert assistance to resolve critical issues and minimize downtime.
Count on Us for Rapid Resolution of:
- Database Failures & Outages
- Performance Degradation
- Data Corruption
- Any critical incident jeopardizing database availability, integrity, or performance.
Our experts diagnose issues promptly, implement immediate remediation measures, and restore normal operations with minimal business impact. This includes database recovery, performance tuning, query troubleshooting, optimizing database configurations, and implementing disaster recovery strategies.
Our Core Support Model Guarantees:
- 15-Minute Response Time: Immediate access to expert DBAs for mission-critical situations.
- Bypass Triage: Direct escalation to senior-level support for faster resolution.
- 24×7 Access to Level 2 Support: Expert help available whenever you need it.
- Reduced Downtime: Minimize business impact with fast, efficient issue resolution
On - Demand DBA Support: Advanced Database Support & Optimization
Fortified Data’s On-Demand DBA Services offer a comprehensive suite of solutions tailored to your unique business needs. Our Consumption-Based model provides scalable expertise, ensuring you have the specialized database support required for growth and innovation.
Basic Data Support Services:
- Index Strategy & Optimization: Improve query performance and reduce latency.
- Performance Tuning: Maximize database speed and efficiency across your environment.
- Advanced Troubleshooting: Rapid issue resolution with expert insights and root cause analysis.
- Task/Ticket Management: Seamless support ticket handling for quick and efficient resolutions.
Enhanced Data Support Services:
- Root Cause Analysis – Move beyond symptoms to solutions. Our experts dig deep to identify the underlying causes of performance degradations, stability issues, and recurring problems—then implement lasting fixes.
- Data Lifecycle Management – Optimize your storage strategy with intelligent data retention policies, archival processes, and compliance-aligned data management that balance cost efficiency with regulatory requirements.
- Custom Database Development – Purpose-built database solutions designed for your unique application requirements, with optimization strategies that maximize performance and scalability.
- Database Upgrades & Migrations – Seamless transitions to newer database versions and platforms with minimal downtime and zero data loss. Whether moving from SQL Server 2016 to 2022 or migrating from on-premises to cloud, we handle the complexity.
- High Availability & Disaster Recovery – Don’t wait for disaster to test your recovery plan. We design, implement, and rigorously test HA/DR solutions that ensure business continuity and meet your RTO/RPO requirements.
- Architecture Planning & Design – Strategic roadmaps for your next-generation data environment that align with business growth, support scalability, and leverage modern cloud-native capabilities.
- Cloud Database Services – Maximize cloud platform advantages with expert implementation across AWS, Azure, and Google Cloud. From lift-and-shift migrations to cloud-native rebuilds, we optimize for performance, cost, and resilience.
- Business Intelligence & Analytics – Transform raw data into actionable insights with expert BI architecture, reporting optimization, and analytics platform management that drive data-informed decision-making.
- ETL Development & Optimization – Streamline your data integration pipelines with efficient ETL/ELT processes that ensure clean, accurate, and timely data delivery across your organization.
- Database Modernization – Upgrade legacy systems that are holding your business back. We modernize outdated databases to improve efficiency, strengthen security, reduce costs, and unlock new capabilities.
Why Choose Fortified Data for Your Database Management Needs?
In today’s data-driven world, reliable database management is non-negotiable. Fortified Data offers a complete suite of database managed services designed to elevate your data operations, enhance security, and maximize uptime. Our proactive approach to database administration means you can focus on your core business while we handle the complexities of your data environment.
Customized Database Solutions Tailored to Your Needs
Unlock the full potential of your data with Fortified Data’s cutting-edge Database Managed Services. Our comprehensive solutions provide unmatched database optimization, ensuring your data ecosystem operates at peak efficiency. We prioritize database availability, implementing advanced strategies to ensure your data is accessible around the clock, empowering your team to make real-time, data-driven decisions.
What sets Fortified Data apart is our commitment to providing you with access to a dedicated team of expert consultants and full-time database support. Our seasoned professionals are at your disposal, offering unparalleled consulting advice to navigate even the most complex database challenges. Whether you require routine maintenance or encounter unexpected issues, our remote DBAs are ready to supplement your in-house team, providing invaluable support to keep your databases running smoothly. Fortified Data’s Database Managed Services are the key to unleashing the true potential of your data infrastructure while ensuring reliability and performance beyond your expectations.
Ready to revolutionize your database management? Contact us today for a personalized consultation!
“We have relied on Fortified with two separate companies where I have served as CIO. Fortified helped us improve performance and reliability of our SQL environments. Their support is exceptional, our systems are closely monitored and kept running at peak performance. We receive alerts and guidance from Fortified in advance of potential issues, ensuring continuous uptime… Truly amazing. I’ve worked in IT for 35-years, vendors as resourceful, knowledgeable, reliable, and easy to work with as Fortified are rare.”
GENE HORLANDER
CIO & VP OF IT HFI, LLC
Contact Us
Ready to take the next step towards data excellence? Connect with us today to learn how Fortified Data’s tailored database managed service solutions can revolutionize your data management strategy. Together, let’s unlock the power of your data and propel your business to new heights.
Frequently Asked Questions About Database Managed Services
What's the difference between database managed services and remote DBA services?
Database managed services encompass the full spectrum of database administration, including 24/7 monitoring, proactive maintenance, patching, backup management, and strategic planning. Remote DBA services are a key component of managed services, providing the expert database administrators who perform these tasks remotely. At Fortified Data, our managed services include remote DBA support as a core offering.
How quickly can you respond to database emergencies?
Our Emergency DBA Support Service guarantees a 15-minute response time for critical incidents. With 24/7 access to Level 2 support and bypass triage for urgent issues, you get immediate access to senior DBAs who can diagnose and resolve problems quickly to minimize business impact.
Do you support multi-cloud and hybrid database environments?
Yes. We manage databases across AWS, Azure, Google Cloud, and on-premises infrastructure. Our team has extensive experience with cloud-native databases, hybrid architectures, and multi-cloud strategies, ensuring seamless database management regardless of where your data resides.
What database platforms do you support?
We provide expert support for Microsoft SQL Server, Oracle, MySQL, and PostgreSQL across all major versions. Our DBAs hold certifications including Microsoft Certified Master, SQL Server MVP, and other platform-specific credentials.
How do database managed services improve uptime?
Through proactive monitoring, early issue detection, regular maintenance, and expert intervention, our clients experience an average availability increase of 11 days per year, achieving 99.99%+ uptime. We identify and resolve potential problems before they impact operations.
Can I scale services up or down as my needs change?
Absolutely. Our consumption-based model for on-demand services and flexible engagement options allow you to scale support based on your current requirements, whether that’s increased monitoring during peak seasons or additional project resources for migrations.
What's included in your monthly reporting?
Clients receive comprehensive monthly status and health reports covering database performance metrics, capacity trends, maintenance activities completed, incidents resolved, and strategic recommendations for optimization and improvement.
How does Fortified Data ensure data security and compliance?
Our DBAs implement industry-standard security best practices including encryption, access controls, regular security audits, and compliance monitoring. We have extensive experience with HIPAA, SOC 2, PCI-DSS, and other regulatory frameworks relevant to your industry.